How long does delivery take?
We strive to dispatch your order within 1-3 business days. Delivery time depends on the chosen shipping method.

What are the shipping costs?
Shipping costs depend on weight and delivery method. You can see the precise shipping costs at checkout.

Do you ship internationally?
Yes, we ship to selected countries in Europe. Please contact us if you require a special delivery.

Link to our shipping and delivery policy.

Can I return my order?
As our products are food items, they cannot be returned unless the item is faulty.

What do I do if my item is damaged?
If you receive a damaged or incorrect item, please contact us with a picture of the product so we can find a solution.

What payment methods do you accept?
We accept payments via Visa, Mastercard, Google Pay, and Apple Pay.

How can I change or cancel my order?
Please contact us as soon as possible if you wish to change your order. If it has already been shipped, we unfortunately cannot make any changes.

Are your candies handmade?
Yes! Our candies are produced using traditional methods by hand.

Do your candies contain allergens?
Please see the ingredient list on the product page or contact us for specific information.

Are your candies sugar-free?
No, we do not have sugar-free candies in our assortment.

Do you have a physical store?
Yes, we have two physical stores where you can experience our handmade candies:

• Ebeltoft – Adelgade 5A, 8400 Ebeltoft
• Fanø – Landevejen 60, 6720 Fanø
  

Can I see how you make candies?
Yes! At our new factory, you can often see how we make candies according to old traditions.

• Production - Hovedigevej 14 - 8400 Ebeltoft